Ghost Controls Keypad & Intercom Repair Nationwide

Ghost Controls Keypad & Intercom Repair: The Burbank Owner’s Guide

Ghost Controls keypad and intercom repair in Burbank typically runs $145 to $390 installed, depending on whether we’re replacing the keypad, the intercom module, or the wiring between them. Most jobs are finished same-day because we keep Ghost Controls-compatible keypads and intercom boards on our service trucks. The most common failure pattern we see: the keypad still beeps but the gate won’t move, or the intercom rings but nobody can hear either side. Here’s the full picture.

Call (213) 577-1120

Owners usually discover the problem on a Thursday evening when a delivery driver can’t get in, or a family member’s keypad code stops working. The keypad looks fine. The gate motor works from the remote. But the part that talks to the motor has quietly stopped talking. That’s what we fix.

Which Ghost Controls Models This Applies To

We service keypads and intercoms across the Ghost Controls lineup: the standard wired keypad, the wireless keypad, and the intercom module that pairs with the Ghost Controls phone app. Ghost Controls changed their connector style in recent years, so the part that fits a 2021 Ghost Controls unit won’t always plug into a 2018 board without an adapter. If you’re not sure which generation you have, check the label on the back of your motor housing: the part number starts with AXDP or AXR. Photograph it and we’ll match it before we roll a truck.

On the OEM-versus-aftermarket question: for Ghost Controls keypads specifically, we order the OEM keypad when your unit is still under warranty, because Ghost Controls is particular about warranty claims on third-party parts. For older Ghost Controls units out of warranty, we carry a quality aftermarket keypad that many Burbank homeowners prefer, because the tactile buttons hold up better in direct sun. In both cases you get a written price before we install anything, and the part number goes on your invoice.

Signs Your Ghost Controls Keypad & Intercom Repair Is Failing

• Keypad lights up but the gate doesn’t respond. The keypad is getting power, but the signal isn’t reaching the control board. Usually a connector failure or a broken wire inside the flex conduit. We find this on roughly half our Ghost Controls keypad calls in Burbank.
• Code works occasionally, especially after rain or heat. Water intrusion into the keypad housing is a common failure in Burbank’s dry-then-downpour cycles. The membrane seal cracks, moisture gets in, and the board corrodes slowly.
• Intercom rings but voice is garbled or one-sided. The intercom module’s speaker or microphone circuit is failing. Often fixable with a module swap; sometimes the wiring in the gate pillar has degraded.
• Keypad shows no signs of life at all. Could be the keypad, the transformer, or a tripped breaker at the gate. We diagnose before we quote, and the quote is in writing whether it’s a $14 fix or a full replacement.
• Frequent resets or lost codes. The keypad’s memory chip is going. Reprogramming is a temporary fix; the underlying board failure will repeat until it’s replaced.

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After

Replacement Cost & What’s Included

For Burbank customers, plan on these installed price ranges:

• Wired keypad replacement (Ghost Controls or equivalent aftermarket): $145 to $210 installed.
• Wireless keypad replacement: $175 to $255 installed, including programming and sync to your existing receiver.
• Intercom module replacement: $190 to $310 installed, depending on wiring condition and whether we need to pull a new low-voltage line from the house to the gate.
• Full keypad-plus-intercom setup with new wiring run: $290 to $390 installed.

Every price includes the part, labor, programming, a photo record of what was installed, and our 365-Day Done Right Promise. If the repair isn’t right, we make it right, no argument, within one full year. The price you see before we start is the price you pay when we leave. That’s Haven Standard Clause 1, and it applies to every Ghost Controls job we do in Burbank.

DIY or Call Us?

Ghost Controls keypads and intercoms run on low-voltage wiring, so there’s no line-voltage shock risk if you’re just swapping a keypad faceplate. The risk is in misdiagnosis: you replace the keypad, the gate still doesn’t work, and now you’ve spent $90 on a part that wasn’t the problem. We’ve seen it more times than we can count.

What you can safely check on your own: confirm the keypad has power, check the breaker at the gate, and make sure no visible wiring has been chewed through by rodents (which absolutely happens in Burbank’s hillside neighborhoods). What you shouldn’t do: crack open the motor housing or start testing wires if you don’t have a multimeter. That’s how a $12 fix becomes a $400 repair. If the keypad has power and the gate still ignores it, call us at (213) 577-1120. We’ll diagnose it before we quote anything.

What Makes Vance Gate Repair Different

Adrian Vance started doing access-control work on commercial sites back in 2014, and he brought one habit with him that still shapes every residential job: document everything. When we leave your Burbank property, you’ll have a photo log of what we found, what we replaced, and the exact part number installed. No future technician has to guess. You never pay twice to rediscover the same problem. “Name what you found. Name what it costs. Name what you left behind.” That’s the whole job.

We also carry parts for other gate brands we service, including LiftMaster, Mighty Mule, and DoorKing. If your property has a mixed-brand setup, we handle it in one visit. And a live person answers the phone at (213) 577-1120, 24 hours a day, seven days a week. No voicemail loop.

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